Support & Knowledge Base - Typical Hosting

Support

Knowledge Base

Gain access to help articles and How-to's.

F.A.Q Database

Check Our F.A.Q Before Sending us a email or taking a ticket.


Email Support

For the fastest and most accurate support,
please submit a support ticket request.

Average response time for an Email is 24 hours

Live Chat

Get assistance from one of our live
chat hosting specialists. Our live chat is
available between

5pm-11pm AEST - Sun - Fri.
Live Help - Online

Ticket System

the fastest and most accurate support,
use your Account Manager to track a support ticket request.

Average response time is 1 - 6 Hours